Welcome to Kesta Creation! We are delighted to have you as our valued customer. Before you proceed with your purchase, please take a moment to review our terms and conditions. By using our website and making a purchase, you agree to comply with the following terms:
1. Product Descriptions: We strive to provide accurate and detailed descriptions of our necklaces. However, please note that colors may vary slightly due to different monitor settings. We also recommend referring to the measurements provided to ensure the necklace fits your desired length.
2. Payment: We accept various payment methods, including credit cards, debit cards, and PayPal. All payments are processed securely, and your financial information is encrypted to protect your privacy.
3. Shipping: We offer worldwide shipping. Please note that shipping times may vary depending on your location. We aim to dispatch orders within 1-2 business days, and you will receive a tracking number once your order has been shipped. Customs fees or import duties may apply, and these charges are the responsibility of the customer.
4. Returns and Exchanges: We want you to be completely satisfied with your purchase. If for any reason you are not happy with your necklace, please contact our customer service within 14 days of receiving your order. We will provide instructions for returning the item, and upon receipt, we will issue a refund or exchange, subject to our return policy.
5. Privacy: We value your privacy and are committed to protecting your personal information. We only collect and use your data for order processing and communication purposes. We do not share your information with third parties unless required by law.
6. Intellectual Property: All content on our website, including images, text, and logos, is protected by copyright and intellectual property laws. You may not use, reproduce, or distribute any content without our prior written consent.
7. Disclaimer: While we strive to provide accurate and up-to-date information, we cannot guarantee the completeness or accuracy of the content on our website. We reserve the right to modify or update any information without prior notice.
8. Contact Us: If you have any questions or concerns regarding our terms and conditions, please don't hesitate to contact our customer service team. We are here to assist you and ensure your shopping experience with us is enjoyable.
Thank you for choosing Kesta Creation. We hope you find the perfect necklace that adds a touch of elegance to your style!